Now try running a print again on that HP printer to see if that was the issue. At this time a confirmation dialog window may open and you will need to confirm you want to clear all documents in the print queue by selecting “Yes” Open the “Printer” menu item in the top right AGAIN and select “Cancel All Documents”. When the new page opens click the “Printer” menu item in the top right and select “Open as Administrator” in the drop-down menuĤ.

Right click on that printer and select “See what’s printing” from the drop down list.ģ. Find your HP Printer in the list of printing devices, make sure its the one your are having issues with. This will open Control Panel in most Windows operating systems.Ģ. In this dialog, type “control” and hit Enter. Your control panel can be reached by typing “Control Panel” in the search bar on Windows 10 or in older versions of windows press Window logo key and “R” key on your keyboard at the same time to open the Run dialog. Go to your Windows Control Panel and select “Devices and Printers” In this case, clearing the print queue of all jobs might help get the newer print requests to go through just fine.

If the job in question stays in the print queue it can stop all other printing from occurring normally on your HP printer. Many times during the life of an HP printer, jobs that you send to it for printing can become stuck in the print queue. This is a bit more technical but not too advanced that you can’t give it a try.

SOLUTION 2: Cancel all HP Printer JobsĬlear out stalled print jobs on your HP Printer If you need to have your HP printer serviced you may need to contact HP directly via customer support. New HP printers will easily display the ink levels or if there is an ink issue on the front screen of the HP printer. If there is please check with your manufacturer on the best way to remove the paper as you don’t want to ruin the internal motor or paper feeder.Ģ) Is your ink or toner empty? Consult your specific printer’s manual for how to check the ink levels or toner level for your printer. If there is paper then make sure none of it is stuck or jammed in the paper feed. Let’s start with the easy and obvious stuff firstġ) Make sure your HP printer has enough paper in the paper tray.

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